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IHSS quality assurance program

Mono County Office:
 775.392.0055

Alpine County Office: 
530.694.1240

CSS has facilitated the IHSS Quality Assurance Program in Mono County since 2002 and in Alpine County since 2018. ​

 

Program services include quarterly reviews of case files to ensure compliance with State and Federal regulations; training to social workers on new program updates and fraud prevention; monitoring social workers to ensure timely and accurate assessments and reassessments; quarterly home visits with IHSS recipients to ensure quality of services provided; creation of policies and procedures to improve the quality of the IHSS program; monitoring of cases for instances of fraud, neglect, or abuse; quarterly reports to the State on the functioning of the county IHSS program for recipients and providers, as well as performance of IHSS social workers; and the creation and implementation of quality improvement measures for the county IHSS program.

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Community Service Solutions 

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Alpine County Office

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Phone Number

530.694.1240

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Hours

(Mon-Fri 9:00a-1:00p)

 

Email Address

ihss@csssolutions.org

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Physical Address

14831 HWY 89
Markleeville, CA 96120

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Mailing Address

P.O. Box 451
Markleeville, CA 96120

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Mono County Office

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Phone Number

775.392.0055

 

Hours

(Mon-Fri 8:30a-4:30p)

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Email Address

ihss@csssolutions.org

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Physical Address

1701 County Road,
Suite A

Minden, NV 89423

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Mailing Address

P.O. Box 346
Coleville, CA 96107

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Social Services Offices

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Alpine County Social Services

530.694.2235

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Mono County Social Services

760.924.1770

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Inyo County

Health and Human Services

760.872.1727

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Inyo County Office 

 

 

Phone Number

760.872.2121

 

Hours

(Mon-Fri 8:00a-4:30p)

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Email Address

ihss@csssolutions.org

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Physical & Mailing Address

407 W. Line Street #3
Bishop, California  93514 ​

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